Irish Card Shield - Fraud Block, No Alert

Article ID: 74340  

Question
My card was blocked by the Notre Dame FCU fraud monitoring service due to a suspicious transaction. Why did I not receive an alert when the transaction occurred?

Answer

Our fraud monitoring service stopped the transaction from posting on the account when it detected the transaction may have been fraudulent. Since the transaction did not carry all the way through to our processing system, it did not trigger an Irish Card Shield alert.


Article Details
Views: 3627 Created on: Mar 29, 2016