NotreDame Federal Credit Union - Knowledge base

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General Questions(12 Articles)
	With what browser is this website compatible?
	Is there a limit to how much money I can withdraw when using my debit card?
	Do you offer safe deposit boxes?
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Information Updates(2 Articles)
	How can I change my address online?
	How can I become a member at Notre Dame FCU?

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NDFCU Information(4 Articles)
	What hours are you open?
	How do I deposit a check when I am not near a Notre Dame FCU branch?
	Are my funds insured?
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Close Account(1 Articles)
	How do I close my account?


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Stop Pay(4 Articles)
	How does a stop payment work on an Automatic Clearing House (ACH) or Electronic Payments? What if I only authorized one payment?
	How can I do a stop payment on a check?
	How long will it take to process a stop payment and how long will you keep it on file?
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Credit or Debit Card(10 Articles)
	How do I report my credit or debit card lost or stolen?
	Why is my card being declined?
	What do I do if I am a victim or suspect fraudulent activity on my card?
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PIN(2 Articles)
	How do I change my PIN on my Debit/Credit Card?
	How can I activate my PIN on my Debit/Credit Card?

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Platinum Rewards(1 Articles)
	How do I log in to my Platinum Rewards account?


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Irish Card Shield(14 Articles)
	Would the transaction list for my account in the Irish Card Shield app be the same as the one I would see if I were to login to Online Banking?
	I don't find ATMs close to my location though I know they exist?
	I turned my card on but did not set any control preferences and my card was still declined. Why?
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ATMs(1 Articles)
	Can I make a deposit at a non-Notre Dame FCU ATM?


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Loans(4 Articles)
	How do I log into my student loans account?
	How do I make a loan or credit card payment from an external financial institution to NDFCU?
	How do I login to see my mortgage information?
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Make a payment(1 Articles)
	How do I make a loan or credit card payment from an external financial institution to NDFCU?


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Student Loans(1 Articles)
	How do I log into my student loans account?


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Online Banking(14 Articles)
	How do I log in to online banking from my computer?
	How do I log in to my Investment Account?
	How can I find my account balance?
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Automatic Payments(5 Articles)
	How can I set up an automatic funds transfer to a loan or account within my membership?
	If I have an Automatic Funds Transfer (AFT) set up to make a loan payment and I make my payment another way, will it still transfer?
	When will my automatic funds transfer process?
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Bill Pay(2 Articles)
	I have questions about bill pay.
	How can I make a payment to another financial institution?

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Transfer Funds(1 Articles)
	How can I make a payment to another financial institution?


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MoneyWorks(19 Articles)
	Is ND MoneyWorks secure?
	I received a notification email from MoneyDesktop. Is this legitimate?
	How can I access ND MoneyWorks?
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Remote Deposit Capture(4 Articles)
	Is there a check limit for Remote Deposit Capture?
	What is Remote Deposit Capture (RDC)?
	If I use both Online Banking and your Mobile Banking app, will I see my transaction history reflected in both places?
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eStatements(3 Articles)
	I would like to change my eStatement enrollment. How would I do this?
	How do I enroll into eStatements?
	How do I view my eStatements?
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Open Accounts(1 Articles)
	How do I open a Christmas Club or Special Savings Account?


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Pay Loans within NDFCU(1 Articles)
	How do I transfer from one NDFCU account to another?


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Transfer Funds Within NDFCU(1 Articles)
	How do I transfer from one NDFCU account to another?


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Investments(1 Articles)
	How do I log in to my Investment Account?


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My Virtual Strongbox(4 Articles)
	I need more than 50MB of space. Can I request more?
	How much does it cost to have and use My Virtual Strongbox?
	What is My Virtual Strongbox?
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Travel(4 Articles)
	Why do I need to notify you that I am traveling?
	How much notice should I give Notre Dame Federal Credit Union prior to traveling outside of the state or country?
	How do I add travel notes?
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Mortgage(3 Articles)
	I have questions on an existing mortgage. Who can help me?
	How do I login to see my mortgage information?
	I would like to purchase a home. How do I qualify or where do I go to get information on a new mortgage?
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Wire Transfer(4 Articles)
	How long does a wire transfer take to complete?
	What do I do if there is an error or problem with my wire transfer?
	How do I perform a wire transfer to Notre Dame Federal Credit Union?
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